We focus on the Big Four because they dominate the market. But consumers looking for a good deal or great customer service should also check out smaller companies. Our ratings of 20 providers are based on the experiences of about 100,000 Consumer Reports members. The Big Four are all near the bottom of the chart, though T-Mobile rates somewhat higher than its competitors. (Ratings are available to members.)
I’ve covered the wireless industry since the late 1990s. (My first guide to cell phone service, written in 1998, devoted much ink to comparing analog and digital cellular.) I’ve tested smartphones and cell phone plans from all four major carriers for Boing Boing, CNN Money, Discovery News, PCMag, VentureBeat, The Washington Post, and others, and I now cover telecom-policy issues for Yahoo Finance (a subsidiary of Verizon’s media division Oath) and answer telecom questions in a USA Today Q&A column.
If you travel farther from home, things get pricier. Monthly travel plans to 140 other countries, like Germany and France, cost $25 per month. On top of that, you’ll pay $1.79 per minute for talk time and 50 cents for every text message you send. (Verizon also charges 5 cents for every text message you receive.) You’ll get 100MB of data during the month, and all data overages will cost you $25 per 100MB of additional usage.
Sprint Global Roaming is an option you can add to your Sprint plan at any time, and you can keep it on your account, free of charge, for as long as you’d like. Once you’ve enabled the feature, you can travel to most countries around the world, including all of North America and South America, China and Europe, and get free text and free data on 2G speeds. If you want to talk, you’ll pay 20 cents a minute.